Case Management

Recovering from a substance use disorder is only one of the challenges Meta House clients face. Poverty, poor physical and mental health, past and current violence, inadequate housing, and lack of job and parenting skills add to the complexity of day-to-day life.

Most women we serve are involved not only in substance use disorder treatment at Meta House, but also other systems, such as child welfare, W-2 (Wisconsin’s TANF program), and the criminal justice system. While facing these complicated realities, most women enter treatment without a support network. Meta House has implemented intensive Case Management services to help women navigate through these complex systems and by helping her to:

• Build a network of family, friends, spiritual and professional support which increases her ability to cope after leaving treatment;

• Increase her retention in the program which will increase her ability to maintain sobriety;

• Coordinate her service plan

Service Components

• Case Managers: From the time she is admitted, the client is assigned a Case Manager who will remain with her and her family throughout the course of treatment at Meta House. The Case Manager serves as a systems navigator for all service coordination, problem solving, and crisis intervention.

• Intensive Case Management to help women prioritize their needs and access resources, such as housing and medical services.

• Coordinated Care works closely with other systems to coordinate care, so that all the helpers are working together on the family’s behalf.

• Single Plan of Care works with the members of the client’s support network to reflect the individual woman’s needs and drives her treatment.